Support & Buyer Resources

Selection guides, straight answers to common questions, our service commitments and downloadable documentation.

Selection Guide

How to Choose a Busbar Processing Machine

Four steps from confusion to a confident purchase — the same framework we use in customer consultations.

Define Your Bar Range

List the thickest and widest bars you process today — and expect to process in 3 years. This sets the machine class.

Estimate Monthly Volume

Under 500 bars/month → portable or 3-in-1. 500–3,000 → CNC. Above 3,000 or few variants → automation line.

Set Your Accuracy Bar

If your products must pass temperature-rise or short-circuit tests, specify ±0.3° servo bending — not manual stops.

Plan the Upgrade Path

Buy the machine that fits now, from a maker whose tooling and software carry over to the next class up.

Type Typical Volume Bar Range Accuracy Operators Best For
Portable (P Series) < 200 bars/mo ≤ 12 × 120 mm Manual 1 Field work, maintenance
3-in-1 (JHMX-303) 200 – 1,000 ≤ 12 × 160 mm CNC ±1° / servo ±0.02 mm 1 – 3 Growing panel shops
CNC (PS + B) 1,000 – 5,000 ≤ 15 × 200 mm ±0.1 mm / ±0.3° 1 – 2 Inspection-grade shops
Production Line (BL) 5,000+ Custom ±0.1 mm 1 supervisor Busduct & high-mix plants

Read the Full Buyer’s Guide

FAQ

Frequently Asked Questions

How do I choose the right busbar processing machine?

Match four factors: your busbar thickness and width range, monthly volume, accuracy requirement, and budget. Portable tools suit field work; 3-in-1 machines suit small panel shops; CNC machines suit inspection-grade work; automation lines suit high-volume production. See the selection guide above for the decision table.

What is the delivery time for MXJ machines?

Standard machines ship in 10–20 working days after payment; customized configurations take 25–30 days. The exact date is confirmed on your Proforma Invoice.

Can machine voltage be customized for my country?

Yes. We configure 220/380/415/440 V at 50 or 60 Hz, with the plug type matched to your local standard. Just tell us your site power when you request a quote.

What after-sales support do you provide?

Remote installation guidance and operator training by video call are included with every machine. On-site engineer service is available on request. Spare parts ship from stock within 48 hours; technical response within 24 hours.

What is the minimum order quantity?

One machine. We support small shops starting with a single unit and growing into full production lines later.

Do you provide spare parts and dies long-term?

Yes. We stock spare parts and dies for every machine we have ever shipped — including models from 10+ years ago — and supply them worldwide within 48 hours.

Service Commitment

Support That Has Deadlines, Not Promises

01

Installation & Commissioning

Guided setup by video call within 3 working days of arrival; on-site engineer service available on request.

02

Operator Training

Structured remote training program — programming, die changes, maintenance — until your team is independent.

03

Spare Parts in 48h

Parts and dies for every machine we have ever shipped, stocked and shipped worldwide within 48 hours.

04

24h Technical Response

Remote diagnostics by our engineers within 24 hours — via video call, screen share and machine logs.

Downloads

Documents & Brochures

MXJ Full Catalog 2026 (EN)PDF · 12 MB · All series with specifications

Request File

Busbar Machine Buyer’s ChecklistPDF · 1 MB · 20-point pre-purchase inspection list

Request File

Maintenance Schedule TemplateXLSX · 0.5 MB · Daily/weekly/monthly checklist

Request File

Still Deciding? Get a Free Line Assessment

Share your current busbar process — we’ll map it against machine options with real throughput numbers.